Adding your customized SMS Templates (Indian Users Only)
Overview With Add Template you can add your customized templates and you have the option to choose from the multiple templates while sending your Order Alerts and Cart Recovery Flows. Each template can be saved with separate Sender Name also referred to as Sender IDs so we can send any template with its own Sender ID. You can add your templates in the Template Library by clicking on Settings → Templates → Add SMS Template Add SMS Template (https://storage.crisp.chat/users/helpdeSome readersYour Guide to Create Customized WhatsApp Templates
WhatsApp templates are pre-approved message formats that streamline business communication, ensuring consistent and branded messages for scenarios like festive campaigns and order alerts. Approved by WhatsApp to comply with guidelines and prevent spam, these templates must be clear, concise, and respectful. Avoid overly promotional language, include necessary information, and follow WhatsApp’s guidelines to ensure apFew readers