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# Uniware Integration: Send Invoice via whatsapp for Order Dispatch Events

This integration enables sending the invoice document directly to the end customer via WhatsApp notification for the Uniware event "order dispatch"

**Steps to Integrate Uniware with Convertway**
Step 1: Configure Integration in Convertway Panel
* Log in to your Convertway panel.
* Navigate to: Integrations → Unicommerce
* Enter the following details:
* Unicommerce User ID ,Unicommerce Password , Tenant Name  {Tenant Name refers to your Uniware account code, which appears in the URL after logging in. Example: https://{tenant}.unicommerce.com} Click Install. Convertway will generate and display the "Base URL".
* ![](https://storage.crisp.chat/users/helpdesk/website/-/b/c/8/6/bc86d77513590800/image_8m2w9y.png)



**Step 2: Add Convertway as a Channel in Uniware ** ****
* Log in to your Uniware panel.
* Navigate to: Settings → Channel → Add New Channel 
* Select "Custom POS" as the channel type.
* ![](https://storage.crisp.chat/users/helpdesk/website/-/b/c/8/6/bc86d77513590800/image_brqqlg.png)

In the Connector fields, enter the following:
* Auth URL: {Base_url}/oauth/token
* Username: Your Convertway store URL (e.g., abc.myshopify.com)
* Password: Your Convertway License Key (To find the License Key of Convertway: Navigate to Settings → Profile → License Key
* OAuth: false
* ![](https://storage.crisp.chat/users/helpdesk/website/-/b/c/8/6/bc86d77513590800/image_17lh8xf.png)

Then in the Settings Field, Enter the following:
* Select the already associate facilities there in "Already associated facilities".
* Enable "Push Shipping Order Dispatch Event" Enter the following API URL: {"API_URL": "{Base_url}/dispatchedShipment"}
* Click Save
* ![](https://storage.crisp.chat/users/helpdesk/website/-/b/c/8/6/bc86d77513590800/image_fyf7ta.png)

**Step 4: To unmask the Numbers.** 
* In case the details send to converway are in masked state like ( xxxx) Please umask and save those details
* Steps to do In uniware panel, Users-> Click edit on user -> in setting save "unmask" & save the respective fields ( Name, address, contact, email) and unmask and save
**Step 5: Create WhatsApp Template in Convertway**
* Navigate to: Templates section-->whatsapp Template-->Create New
* Create a new template with the following selections:
Category: Unicommerce Integration
Subcategory: Unicommerce Events and
* In the template Header, choose Document as dynamic input to attach the invoice and add the respective fields.
![](https://storage.crisp.chat/users/helpdesk/website/-/b/c/8/6/bc86d77513590800/image_15dp2w1.png)


**Step 6: Set Up the Notification Flow**
Navigate to:- FLows--> "Create new Custom Flow" in Convertway.
* Click on Create New Custom Flow
* Choose the trigger: "Unicommerce Order Dispatch Event"
* Configure the approved WhatsApp template created in Step 4.
* Map the invoice document as dynamic input and map respective variables.
* ![](https://storage.crisp.chat/users/helpdesk/website/-/b/c/8/6/bc86d77513590800/image_zkzs95.png)

Then configure the custom flow nodes as you want and save the flow.

Configuration is completed, Now order dispatched event in Unicommerce will trigger a notification via Convertway. 
These notifications can be tracked under Analytics → Notification Logs.