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# How to use Catalogue


# Overview

This guide will walk you through the full functionality of the WhatsApp Catalogue feature in The Convert Way (TCW) app. How to send products via single or multi-product message templates on WhatsApp, and integrate with Shopify to create orders and checkouts for a seamless buying experience.
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# Catalogue Connect and Sync

###### Step 1: Creating a New Catalogue Using Shopify Products

**1. Download your Shopify Products from TCW:**
* Navigate to the “Configure Catalogue” tab in the WhatsApp Catalogue section of TCW.
* Click “Download” to download your products in an Excel format.
* Upload Products to Facebook Business Manager (FBM):

**2. Log in to Meta Business Suite.**
* Go to "All Tools" > "Commerce" > "Add Catalogue."
* Choose your product category, business portfolio, and name for your catalogue.
* Select “Connect to a data feed” and upload the Excel file from TCW.
* Complete the upload process by selecting the default currency and confirming.

**3. Connect Your Catalogue on TCW:**
* After successfully uploading, return to TCW.
* Select your Facebook Business Portfolio.
* Select your catalogue from the dropdown and click “Connect Catalogue.”
* The catalogue will be connected, and the “Display Catalogue” toggle will appear to help you enable or disable the catalogue icon on WhatsApp.

###### NOTE: If you already have a catalogue in Meta Business Suite, skip Step 1

###### Step 2: Syncing an Existing Catalogue

**1. Select Your Facebook Business Portfolio:**
* Select your business portfolio from the dropdown in the "Configure Catalogue" tab in TCW.

**2. Fetch and Connect:**
* Click " **Save**" to fetch all catalogues from your Meta account.
* Select the desired catalogue from the dropdown and click “ **Connect Catalogue**”

**3. Enable/Disable Catalogue Display on WhatsApp:**
* Use the “ **Display Catalogue**” toggle to enable or disable the catalogue icon on WhatsApp. This lets you control whether customers can access your catalogue directly through your WhatsApp profile.
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# Send Product Messages and Creating Orders

###### Step 3: Direct Orders or Sending Single Product and Multi Product Message using Chat Bot

**1. Create a Catalogue Bot**
* In the Chatbot, Click on Create Chatbot.
* Select your bot trigger node as Catalogue.
* 
* Now, Select the template and products you want to send in that message.
* Click on **Save**

**OR**

**1. Create a Message** 
* In the Send Message node, You'll find 2 options: **Single Product Message** or **Multi Product Message**
* Select the desired type of product message
* Now, Select the template and products you want to send in that message.
* Click on **Save**

**2. Create Order and Checkout** 
* In the Shopify Integration Node, You'll find: Create Order, Create Checkout and Fetch Customer Details Node
* In case of COD Order, use **Create Order **Node
* In case of Prepaid Order, use **Create Checkout **Node
* To fetch the details of customer from Shopify, use **Fetch Customer Details **Node