How to Add Customer Data to the TCW List?

Customer data is like gold for businesses. It helps a business understand what its customers might need. With this knowledge, they create better products, and target customers with relevant and personalized communication via SMS and WhatsApp, hence making their customer experience better with Convertway.

Add your customer data to Convertway list and send well-segmented personalized messages to your customers with Convertway!

Step 1: Create List



To create segments - Audience > Lists

Create List

Click on the Create List button


Creating a List

Now enter your list name.

List Name

Step 2: Adding Data to your List



There are two ways users can add data in the Convertway list:

By importing already existing customer data

To import customer data in your newly created list click on Import Subscribers Button.

Import Data

Here you need to upload your CSV file, to check in which format data should be uploaded please download the sample file to avoid errors, before uploading your data.

Upload Your Data

Adding the data through a subscriber opt-in tool

You can add data to a list you created through subscriber opt-in tools like spin-to-win pop-ups, countdown timers, etc. on Convertway.

While creating a subscriber tool you will have to select a list where you want to store the user data coming to your website , there you can select the list you created from the drop-down.

Lists for Subscriber Opt-in Tools

You can now see your list in the Lists Table

List Table

Step 3: Using the List



This list is ideal for launching targeted campaigns to increase customer engagement and drive sales among subscribers and prospects.


Sending Campaigns

Updated on: 14/08/2024

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