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# Get your own WhatsApp number guide & info

# ${color}[#1217ab](Process for Apply for Whatsapp Business API account via The ConvertWay)

${color}[#0703fc](**1. Overview of the entire process**)

Go to __Settings__ >> __Whatsapp Business Account__


![](https://storage.crisp.chat/users/helpdesk/website/bc86d77513590800/screenshot121_1fme4lz.png)

**Step 1.1 - Setup and Verify Facebook Business Account Manager**
In order to setup __Whatsapp Business Account__, you need to first create and verify your Facebook Business Manager Account. Follow the steps:
a. If you don’t have a Facebook Business Manager Account, you can [Create One](https://business.facebook.com) here.
b. If you already have a Facebook Business Manager Account, Go [here](https://www.facebook.com/business/help/2058515294227817?id=180505742745347) to get it Verified.
c. Once verified you will see a ${color}[#00ff40](Green Tick) and Verified written as shown.


![Green Tick on Facebook Manager Page](https://storage.crisp.chat/users/helpdesk/website/bc86d77513590800/custom-size-4_1559qxc.png)

d. You need to take a **Screenshot of the Verified Facebook Business Manager** Account Info __as shown below__ and upload it in the input fields in app.


![Required Screenshot of Facebook Business Manager](https://storage.crisp.chat/users/helpdesk/website/bc86d77513590800/custom-size-5_1qxab70.png)

**Step 1.2  - Provide business details**
 Fill  the  short application form add Brand name & phone number (not previously registered on WhatsApp  cannot be changed once approved) to be associated with your WhatsApp API account and other details mentioned in form & submit the application .
As shown below

![Whatsapp Application form](https://storage.crisp.chat/users/helpdesk/website/bc86d77513590800/screen-shot-2022-04-26-at-3404_142izrs.png)
Post submission application status will be marked Pending. 
The form will be verified & takes 10-12 days.

**Step 1.3 Verify ownership using OTP**
After WhatsApp verifies the phone number and display name, the final step is to verify the ownership of the phone number using an OTP / verification code via SMS / IVR call , Shipway support team will assist during verification.

**Step 1.4  Activate your own Whatsapp number**
After WhatsApp verifies the phone number and display name, your application status will be marked Approved in SMS app Setting page & your number will be active .

**Once its updated it will show like this:- **
![BigHaat Branded Whatsapp](https://storage.crisp.chat/users/helpdesk/website/bc86d77513590800/whatsapp-image-2022-04-26-at-3_6rehl8.jpeg)


${color}[#1100ff](**2.Prerequisites for applying for Whatsapp business Number**)

_Type of business_: WhatsApp only allows certain type of businesses to apply for API access. You can read their policy to see whether you qualify [here](https://www.whatsapp.com/legal/commerce-policy/)

_Phone numbe_r: Phone number should adhere to guidelines given [here](https://developers.facebook.com/docs/whatsapp/guides/phone-number/).

_Display name_: Display name should adhere to guidelines given [here](https://developers.facebook.com/docs/whatsapp/guides/display-name/)




${color}[#1303fc](**3.Messaging Limits** )

Messaging limits determine the maximum number of business-initiated conversations each phone number can start in a rolling 24-hour period.

If you reach your messaging limit, you can start more conversations as soon as one or more active conversations end. Messaging limits do not apply to user-initiated conversations.

There are four levels of messaging limits that apply to businesses that have completed Business Verification:
1,000 business-initiated conversations in a rolling 24-hour period.
10,000 business-initiated conversations  in a rolling 24-hour period.
100,000 business-initiated conversations  in a rolling 24-hour period.
Allows your phone number to have unlimited business-initiated conversations in a rolling 24-hour period

**Increasing messaging limits : **User can increase the message limit  by following the steps mentioned in the link [here](https://developers.facebook.com/docs/whatsapp/api/rate-limits/)


${color}[#0905f5](**4.Pricing**)
Country wise pricing for  transactional & broadcast Messages for whatsapp can be referred from  APP >>   Billing section >> Pricing 
